We take pride in our outstanding customer service. Please feel free to contact us anytime with questions, comments, feedback, or requests.

General Questions

Answers to most common questions can be quickly and easily found on our FAQ's and policies pages. On this page, you will find information about shipping, payments, returns, privacy, and more. Otherwise, please feel free to email us at info@gedolimportraits.com.

Order Status

All of our portraits are printed after the order is placed and submitted to our printer. Orders are printed and shipped in 5-6 business days. When the printer ships your order, they will send you an email notifying you that the order has shipped, along with the tracking number for you order.  

Problems with an Order

For any order-related problems, questions, or issues, please email us at info@gedolimportraits.com. Please be sure to include as much of the following information as possible to help us locate your order: order number, order date, and name under which the order was placed.

Returns, Exchanges, or Cancellations

Please see our return policy for more information.

Mail-in Payment Instructions

Please see our mail-in payment instructions for more information.

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